Industry Call Scripts
Select Your Industry
Every industry speaks differently. These scripts are tuned to each business type โ their pain points, their language, their objections. Use the exact words that resonate.
๐ก Real Estate
๐ Insurance
๐ฅ Medical
๐ง Auto Repair
๐ฝ๏ธ Restaurants
๐ช Fitness & Gyms
โ๏ธ Salons & Spas
๐งน Cleaning
๐ช Fencing
๐ฉ Plumbing
โ๏ธ HVAC
๐๏ธ General Contractors
๐ Car Dealerships
๐๏ธ Furniture Sales
๐ก
Real Estate Agents & Brokerages
Agents lose 70% of leads by not following up within 5 minutes. Lead with speed, automation, and conversion โ that’s what closes agents.
70%
of leads go cold from slow follow-up
9ร
higher conversion when contacted in <5 min
๐ฏBest prospect sources: Zillow Premier Agents, local MLS member directories, Facebook real estate groups, Google “top real estate agents [city]”
Cold Call Script
You
“Hey [Name], this is [Your Name] with Orbintra โ quick question for you. Are you still manually following up with every lead that comes in from Zillow or your website, or do you have a system handling that automatically?”
โ Almost every agent is doing it manually. This question exposes the gap immediately.
Prospect (typical)
“I mean… mostly manually, yeah. We try to respond fast but it’s tough.”
You
“Yeah, that’s the exact problem we solve. We install a done-for-you automation system โ every new buyer or seller inquiry gets a text response within 60 seconds, automatically, even at 2am. And then it follows up 9 times over the next 2 weeks if they don’t respond. Do you have 10 minutes to see how it works?”
Discovery Q1
“How many leads are you getting a month right now from Zillow, your website, open houses โ everything combined?”
Discovery Q2
“And of those, how many would you say you actually end up closing? What’s your sense of where the rest go?”
Discovery Q3
“When a new lead comes in at night or on a weekend โ what happens? Does anyone respond, or do they wait until the next business day?”
Discovery Q4
“How are you currently getting Google reviews? Do buyers and sellers leave them on their own, or do you have to personally ask?”
You
“Here’s what Orbintra does for agents. The moment a lead comes in โ from Zillow, your website, an Instagram DM, anywhere โ they get a text back within 60 seconds. Not you texting them. The system. Then it follows up 9 times automatically if they go quiet. You stay top of mind without lifting a finger.
We tag leads automatically โ buyer, seller, investor, renter โ and each type gets a different workflow. So a seller inquiry gets nurtured differently than a buyer lead. And after every closing, a Google review request goes out automatically so your rating builds on its own.
We set it all up for you. You don’t touch any software. It goes live in under 14 days.”
โ Pause after this. Let them react. Don’t jump to pricing.
Then ask
“If we could make sure every lead you get is followed up with automatically โ does that change how many closings you do each quarter?”
Objections & Rebuttals
โ ๏ธ“I already use a CRM โ Follow Up Boss / kvCORE / LionDesk.”
Your Response
Those are great tools for organizing your pipeline. But CRMs only do what you set them up to do โ and most agents haven’t built out the automations. Orbintra builds the entire follow-up system for you, from scratch, done-for-you. It can integrate alongside what you already have.
“That’s great โ we actually work alongside CRMs. The difference is we build and manage all the automations so you don’t have to. Most agents with CRMs are still following up manually because they never built out the workflows. We do that for you.”
โ ๏ธ“I get referrals โ I don’t really need lead follow-up.”
Your Response
“That’s awesome โ referral-based agents are exactly who we love working with because we can amplify that. After every closing, the system automatically asks for a Google review and triggers a referral follow-up. Your best clients become your best marketers without you having to ask.”
๐
Insurance Agents & Agencies
Insurance prospects need 5โ12 touches before they buy. Most agents give up after 2. Automation turns persistence into a process, not a chore.
48hrs
avg response time costs 80% of prospects
5โ12ร
touches needed before a policy closes
๐ฏBest prospect sources: State insurance agent directories, LinkedIn Insurance professionals, local networking groups, Google “independent insurance agent [city]”
Cold Call Script
You
“Hey [Name], this is [Your Name] with Orbintra โ quick one for you. How many quote requests do you get in a week that just go cold because the follow-up falls through the cracks?”
โ This is their biggest pain point. They know it. Let them admit it.
Prospect (typical)
“Yeah, more than I’d like to admit. It’s hard to keep up.”
You
“Exactly. We built a done-for-you system that follows up with every quote lead automatically โ SMS, email, over 14 days โ so no prospect gets dropped. We also automate renewals, review requests, and referral campaigns. Can I show you how it works in 10 minutes?”
Discovery Q1
“How are quote requests coming in right now โ mostly calls, web forms, referrals?”
Discovery Q2
“When a web lead comes in over the weekend, what happens? Is anyone following up same-day?”
Discovery Q3
“How are you handling renewals โ do clients get automated reminders, or is that a manual process?”
Discovery Q4
“How many Google reviews do you have and are clients leaving them on their own?”
You
“Here’s what we install for insurance agents. Every quote request that comes in โ web form, phone call, social inquiry โ gets an automatic response within 60 seconds and is added to your CRM. Then a 14-day follow-up sequence runs automatically โ a mix of SMS and email โ so you’re always top of mind.
For existing clients, renewal reminders go out at 90, 60, and 30 days automatically. And after every policy binds, a review request and referral campaign goes out on its own. You don’t manage any of it โ we build it all and maintain it for you.”
โ Pause. Let them react.
Ask
“If every lead you got was followed up with 8โ10 times automatically, how many more policies do you think you’d close each month?”
Objections & Rebuttals
โ ๏ธ“I use Applied Epic / EZlynx / Hawksoft already.”
Your Response
“Those are great for policy management โ that’s not what we’re replacing. We sit on top of your existing tools and handle the lead follow-up and communication automation that those platforms don’t do well. We’re the piece that makes sure no lead ever goes cold.”
โ ๏ธ“My clients come from referrals, I don’t chase leads.”
Your Response
“Perfect โ then we can make your referral engine 3x more powerful. After every policy binds, the system automatically sends a referral campaign to your happy clients. You’re probably getting referrals now without asking โ imagine if every single client got a personalized ask at exactly the right moment.”
๐ฅ
Medical Offices & Healthcare Practices
No-shows and missed follow-ups cost practices thousands every month. Lead with the no-show cost and the review angle โ both hit hard.
$150+
lost per no-show appointment on average
42%
of patients choose a provider based on reviews
๐ฏBest prospect sources: Google “family practice [city]”, Healthgrades provider directory, local medical association websites, Zocdoc listings
Cold Call Script
You
“Hi, this is [Your Name] with Orbintra โ I work with medical practices on reducing no-shows and automating patient communication. Quick question โ are your appointment reminders still going out manually, or do you have a system that handles that automatically?”
โ Ask to speak to the office manager or practice administrator โ they own this pain daily.
Prospect
“We have a system but it’s pretty basic โ we still have a lot of no-shows.”
You
“Yeah, that’s really common. We typically cut no-shows by 40โ60% just with our reminder sequence. We send automated reminders at 48 hours, 24 hours, and 2 hours before the appointment โ with a confirm/cancel link in every one. Plus we automate Google review requests post-visit, which most practices never do consistently. Do you have 10 minutes to see how it works?”
Discovery Q1
“What’s your current no-show rate? Roughly what percentage of appointments don’t show up?”
Discovery Q2
“When a new patient inquires โ through your website or a call you miss โ how quickly does someone follow up with them?”
Discovery Q3
“Are you sending digital intake forms before appointments, or are patients filling them out in the waiting room?”
Discovery Q4
“How many Google reviews do you have right now, and are patients leaving them on their own?”
You
“Here’s what we install for practices. Every new patient inquiry โ missed call, website form, Google message โ gets an automatic response and a booking link. Intake paperwork is sent automatically before the appointment so they arrive ready.
The reminder sequence sends at 48 hours, 24 hours, and 2 hours out โ with a confirm or reschedule link every time โ and that alone typically cuts no-shows significantly. After every visit, care instructions go out automatically, and 24 hours later a Google review request is sent. Your online reputation builds on autopilot.
We set up everything. You don’t touch any software.”
Objections & Rebuttals
โ ๏ธ“We use our EHR system for reminders โ Athena / Epic / Jane App.”
Your Response
“Those are great for managing medical records, but most EHRs have very basic communication tools โ usually just a single reminder. We run a full 3-touch sequence with confirm/cancel links, plus we handle the post-visit Google review request and reactivation campaigns for patients you haven’t seen in 6 months. It’s a completely different layer.”
๐ง
Auto Repair Shops
Shops miss calls all day while techs are under cars. Lead with the missed call problem and the missed revenue it represents.
60%
of calls to auto shops go unanswered during the day
3ร
repeat customer value vs. one-time visit
๐ฏBest prospect sources: Google Maps “auto repair near [city]”, Yelp auto shops, AAA-approved shop lists, local Chamber of Commerce directories
Cold Call Script
You
“Hey [Name], this is [Your Name] from Orbintra โ quick question. When you’re in the shop working on a vehicle and a customer calls and you can’t pick up โ what happens to that call?”
โ This is their lived reality every single day. They know exactly what you mean.
Prospect
“Usually goes to voicemail. Half of them don’t leave messages.”
You
“Right โ and those are customers who probably called the next shop on Google. We solve that. We install a done-for-you system so every missed call gets an automatic text back within 60 seconds with your booking link. And we automate appointment reminders, job status updates, review requests, and repeat customer campaigns. Takes 10 minutes to walk you through it โ worth it?”
Discovery Q1
“How many calls would you estimate you miss in an average day?”
Discovery Q2
“Do you have online booking set up, or does everything come in by phone?”
Discovery Q3
“When a car is done โ how does the customer find out? Phone call from you?”
Discovery Q4
“How many of your customers come back regularly versus one-time visits? And are you doing anything to bring the one-timers back?”
You
“Here’s exactly what we set up for shops. First โ every missed call gets an automatic text back in under 60 seconds with a booking link. You stop losing those customers to the next Google result.
Second โ appointment reminders go out the night before every job so you don’t have no-shows. When the car’s done, the system automatically texts the customer. Invoice sent via text and email.
Third โ 24 hours after pickup, the customer gets a Google review request. And at 3 months, they get an automated oil change reminder. Customers come back without you having to remember to call them.
We build all of this for you. Done-for-you. Live in under 14 days.”
Objections & Rebuttals
โ ๏ธ“I use Tekmetric / Shop-Ware / Mitchell 1 for my shop management.”
Your Response
“Those are great for managing work orders and invoices โ we don’t touch that. We sit on the customer communication side: missed call recovery, appointment reminders, review collection, and re-engagement campaigns. Your shop software handles the car โ we handle the customer.”
๐ฝ๏ธ
Restaurants & Food Service
Restaurants live and die by reviews and repeat guests. Lead with the Yelp/Google review angle and the no-show table problem.
1 Star
Yelp increase = 5โ9% revenue increase
5ร
cheaper to retain a guest than acquire a new one
๐ฏBest prospect sources: OpenTable / Yelp restaurant listings, Google Maps restaurants with under 200 reviews, local restaurant association directories
Cold Call Script
You
“Hey [Name], [Your Name] with Orbintra โ quick question. After a guest has a great meal, do you have any system that automatically reaches out and asks them to leave a Google or Yelp review?”
โ 95% of restaurants say no. This opens the door immediately.
Prospect
“Not really โ we have a QR code on the table but people rarely use it.”
You
“Totally. Passive QR codes don’t work โ but a text message sent directly to the guest’s phone 2 hours after they dine? Those convert at 30โ40%. We install that automatically. We also handle reservation reminders to cut no-shows, birthday campaigns to bring guests back, and re-engagement for anyone who hasn’t visited in 60 days. Can I walk you through it in 10 minutes?”
Discovery Q1
“How many covers are you doing on a typical Friday or Saturday night?”
Discovery Q2
“Do you take reservations, and if so โ what percentage of those no-show without canceling?”
Discovery Q3
“What’s your current Google rating and how many reviews do you have? Are you actively working on that?”
Discovery Q4
“Do you have a way to contact your past guests when you run a special, launch a new menu, or have a slow night you need to fill?”
You
“Here’s what we set up for you. First โ reservation confirmations go out automatically with a confirm/cancel link, which cuts no-show tables dramatically. Second โ 2 hours after a guest dines, they get a text asking for a Google and Yelp review. That’s how you build your rating consistently without relying on people to do it on their own.
Third โ we build a guest database. Anyone who’s dined with you gets birthday messages with a special offer, re-engagement texts if they haven’t been in 60 days, and promotional blasts when you want to fill the room on a slow night. It runs on autopilot.”
Objections & Rebuttals
โ ๏ธ“We already use OpenTable / Resy / Toast for reservations.”
Your Response
“Those are great for taking bookings โ that’s not what we’re replacing. We handle everything that happens after the reservation: the review request, the re-engagement, the birthday campaigns, the promotional blasts. Toast manages your point of sale. We manage your guest relationship.”
๐ช
Fitness Studios & Gyms
Gyms spend more time chasing leads and fighting churn than coaching. Lead with the trial conversion problem and member retention.
50%
of members quit in the first 3 months without engagement
$800+
lifetime value difference: engaged vs. passive members
๐ฏBest prospect sources: Google “gym near [city]”, Mindbody marketplace, ClassPass listings, local Facebook fitness groups
Cold Call Script
You
“Hey [Name], [Your Name] with Orbintra. Quick question โ when someone comes in for a free class or trial and doesn’t sign up, do you have a system that follows up with them automatically, or does that fall on whoever’s at the front desk?”
Prospect
“Honestly it depends. We try but we don’t always follow up.”
You
“Yeah, that’s where gyms leak the most revenue. We install a done-for-you system that follows up with every trial automatically โ 3 touches over 5 days โ and if they still don’t convert, it sends a win-back offer. We also automate member re-engagement when someone goes inactive, renewal reminders, and Google review requests. It all runs without you managing it. Do you have 10 minutes?”
Discovery Q1
“How many free trials or intro classes do you have coming through in a typical month?”
Discovery Q2
“Of those trials, what percentage are you converting to paid memberships?”
Discovery Q3
“Do you track how many members haven’t been in for 2+ weeks? What do you do with that list?”
Discovery Q4
“What’s your monthly member churn looking like โ roughly what percentage cancel each month?”
You
“Here’s what we build for you. Every new inquiry โ Instagram DM, website form, missed call โ gets an automatic response with a free class or tour booking link. When they come in for the trial, a 3-touch follow-up sequence runs automatically over 5 days. If they still haven’t signed up after 7 days, a win-back offer goes out on its own.
For your current members โ anyone who’s been inactive for 14 days gets a ‘we miss you’ message. Renewals are reminded 14 days before expiration. And at the 90-day mark, active members get a review request automatically. Your whole member communication lifecycle runs on autopilot.”
Objections & Rebuttals
โ ๏ธ“We use Mindbody / PushPress / Zen Planner already.”
Your Response
“Those are solid platforms for scheduling and billing โ we don’t compete with them. We sit on top and handle all the automation most gyms never set up: trial follow-up sequences, inactive member re-engagement, referral campaigns. Your gym software manages memberships. We manage the communication that drives conversions and retention.”
โ๏ธ
Salons & Spas
No-shows and missed calls between clients are the #1 revenue killer. Lead with the cost of a no-show chair and the rebooking angle.
30%
of salon appointments no-show without reminders
68%
of clients rebook when personally followed up with
๐ฏBest prospect sources: Google “hair salon [city]”, StyleSeat listings, Vagaro marketplace, Instagram salon pages with high engagement
Cold Call Script
You
“Hey [Name], [Your Name] with Orbintra โ quick one. When you’re in the middle of coloring a client’s hair and someone calls to book โ what happens to that call?”
Prospect
“They probably leave a voicemail or just hang up.”
You
“Right โ and they’re booking someone else. We fix that. Every missed call gets an automatic text back in under 60 seconds with your online booking link. And we also automate appointment reminders to cut your no-shows, automatic rebooking prompts 3โ5 weeks after every appointment, birthday offers, and Google review requests. All done for you. Worth 10 minutes to walk through it?”
Discovery Q1
“How many no-shows or last-minute cancellations are you getting per week right now?”
Discovery Q2
“Do most of your clients rebook before they leave, or do you have to follow up with them?”
Discovery Q3
“Are you on Instagram or Facebook? When someone DMs asking about pricing or availability, who responds and how fast?”
Discovery Q4
“What’s your current Google rating? Are clients leaving reviews on their own?”
You
“Here’s what we install. Missed calls get an automatic text-back with your booking link โ no client goes to a competitor. Appointment reminders go out at 48 hours and 2 hours before, with a confirm or reschedule option, which cuts no-shows dramatically.
For new clients, an intake form goes out automatically before the first visit. After every appointment, a review request goes out 2 hours later โ Google and Yelp. And 3 to 5 weeks after their visit, an automatic rebooking prompt goes out so they come back without you having to remember to text every client individually.
Birthday offers go out automatically every year. And for clients you haven’t seen in 60 days โ a re-engagement message goes out on its own. You just do hair. The system does the rest.”
Objections & Rebuttals
โ ๏ธ“I already use Vagaro / GlossGenius / Fresha for bookings.”
Your Response
“Those are great booking tools โ we work alongside them. We handle all the communication automation that platforms like that don’t do well: the missed call recovery, the multi-touch rebook prompts, the birthday campaigns, the review requests timed perfectly after each visit. They manage your calendar. We manage your client relationship.”
๐งน
Cleaning Services
Cleaning businesses run on recurring clients and referrals. Lead with the recurring revenue angle and the missed quote follow-up.
80%
of cleaning revenue comes from recurring clients
4ร
more likely to retain a client with post-job follow-up
๐ฏBest prospect sources: Google “house cleaning [city]”, Thumbtack / Angi pro profiles, Nextdoor neighborhood search, Yelp cleaning services
Cold Call Script
You
“Hey [Name], [Your Name] with Orbintra โ quick question. When someone fills out a quote request on your website or sends an inquiry, how fast do they typically get a response, and who’s handling that?”
Prospect
“Usually me, whenever I get a chance between jobs. Sometimes same day, sometimes next day.”
You
“Yeah โ and the research says whoever responds within 5 minutes gets the job. We automate that. Every inquiry gets an automatic response within 60 seconds with your quote form, and if they don’t respond to the quote in 48 hours, a follow-up goes out automatically. We also automate job reminders, post-clean review requests, and recurring service upsells. All built and managed for you. 10 minutes to see it?”
Discovery Q1
“What percentage of your clients are on a recurring schedule vs. one-time cleans?”
Discovery Q2
“When you send a quote, what’s your process if they don’t respond?”
Discovery Q3
“After a job is done โ do clients automatically know you’re coming next time or does someone have to confirm?”
Discovery Q4
“How are you getting new clients right now โ mostly referrals, Google, Nextdoor?”
You
“Here’s what we set up for cleaning companies. Every inquiry โ missed call, website form, Nextdoor message โ gets an automatic response with your quote form within 60 seconds. If the quote sits for 48 hours with no reply, a follow-up message goes out automatically.
The night before every clean, the client gets a reminder. When the crew leaves, an ‘all done’ message and invoice go out automatically. Three hours after the clean, a Google review request goes out. And every 90 days, past clients get a seasonal deep-clean upsell. The whole client relationship runs automatically โ you just do the cleaning.”
Objections & Rebuttals
โ ๏ธ“I get all my clients from Thumbtack / Angi โ I don’t need this.”
Your Response
“Those platforms are great for acquisition but they charge you per lead, every time. With Orbintra, every client you close once becomes a recurring client and a referral source. We help you convert those leads into long-term recurring revenue and build a Google review profile so you get organic inquiries without paying per lead. It pays for itself fast.”
๐ช
Fencing Contractors
Fencing companies live on estimates and referrals. The first contractor to respond wins the job. Speed is your pitch.
65%
of fencing leads choose the first contractor to respond
3ร
more referrals with a post-job follow-up system
๐ฏBest prospect sources: Google “fence contractor [city]”, Angi / HomeAdvisor pro profiles, Nextdoor contractor section, local lumber yard referral networks
Cold Call Script
You
“Hey [Name], [Your Name] with Orbintra. When you’re out on a job and a lead comes in asking for a fence estimate โ how fast are they hearing back from you?”
Prospect
“End of the day usually, sometimes next morning.”
You
“Yeah โ research shows 65% of homeowners hire the first contractor who responds. We install a done-for-you system that texts every new lead back within 60 seconds with your intake form, automatically. Then if they don’t respond to the estimate in 48 hours, it follows up automatically. We also automate job confirmations, completion notifications, review requests, and a referral campaign after every install. Takes 10 minutes to show you โ worth a look?”
Discovery Q1
“How are most of your leads coming in โ Google, Nextdoor, referrals, or are you on Angi / HomeAdvisor?”
Discovery Q2
“When you send an estimate โ what’s your process if they go quiet for a few days?”
Discovery Q3
“After a fence install, are you doing anything to get Google reviews or ask for referrals?”
Discovery Q4
“How many estimates are you sending per month, and roughly what’s your close rate?”
You
“Here’s exactly what we install. Every new lead โ missed call, website estimate request, Facebook or Nextdoor inquiry โ gets an automatic text-back within 60 seconds with your intake form. While you’re on a job, the system is responding for you.
After the intake is complete, the estimate gets sent and tracked. If they don’t respond in 48 hours, a follow-up goes out automatically. Job booked โ they get a confirmation. Day before install โ reminder. Job done โ invoice and completion notification sent automatically, and 24 hours later a Google review request goes out.
Two weeks after the install, a referral campaign goes out automatically: ‘Know a neighbor who needs a fence?’ That’s how your referral pipeline builds itself.”
Objections & Rebuttals
โ ๏ธ“I already get more work than I can handle.”
Your Response
“That’s great โ but are you being selective about the best jobs, or are you just taking everything that calls? Orbintra helps you capture, qualify, and filter leads so you’re working on higher-value jobs with better customers. And the review and referral automation builds your reputation so you can charge more and still stay booked.”
๐ฉ
Plumbing Companies
Plumbing calls are urgent โ customers call 3โ5 companies and go with whoever picks up first. Speed and instant response is your entire pitch.
72%
of plumbing customers hire the first to respond
$280+
avg revenue per service call lost to slow response
๐ฏBest prospect sources: Google “plumber [city]”, HomeAdvisor / Angi / Thumbtack pro listings, local homeowner Facebook groups, BBB business directory
Cold Call Script
You
“Hey [Name], [Your Name] with Orbintra. You know how when you’re under a sink or in a crawlspace and a new customer calls โ and you can’t answer โ they’re usually calling the next plumber on Google while your phone is still ringing?”
Prospect
“Yeah, happens all the time. It’s frustrating.”
You
“We fix that. We install a system that automatically texts every missed call back within 60 seconds โ ‘Sorry we missed you, here’s how to book us’ โ so they don’t call the next guy. We also automate dispatch notifications, on-my-way texts, post-job review requests, and maintenance reminder campaigns. All done for you. Got 10 minutes?”
Discovery Q1
“Roughly how many calls do you miss in a day when your techs are all on jobs?”
Discovery Q2
“What’s your average job value โ emergency call vs. routine service?”
Discovery Q3
“After a job’s done, are you doing anything to bring customers back โ water heater reminders, seasonal checkups, anything like that?”
Discovery Q4
“What’s your Google rating right now and how many reviews do you have?”
You
“Here’s what we install for plumbing companies. First โ every missed call gets an automatic text-back within 60 seconds with a booking link. Your phone never goes unanswered again, even when your techs are mid-job.
When a job is booked, the customer gets a confirmation and appointment window. When the tech heads out, an ‘on our way’ text fires automatically. When the job’s done, the invoice goes out by text and email. Twenty-four hours later, a Google review request goes out.
And every 6 months, past customers get an automated maintenance reminder โ water heater, pipe check, seasonal prep โ so they call you before there’s an emergency. Your best customers come back before they even realize they need you.”
Objections & Rebuttals
โ ๏ธ“We use ServiceTitan / Housecall Pro / Jobber already.”
Your Response
“Those are great for dispatching and invoicing โ we don’t replace any of that. We sit on the customer communication side: the missed call recovery, the automated review requests, the maintenance reminder campaigns, the referral asks. Your field service software manages the job. We manage the customer relationship before and after.”
โ๏ธ
HVAC Contractors
HVAC companies are flooded in summer, slow in winter. Lead with peak-season lead capture and year-round maintenance agreement revenue.
85%
of HVAC customers call 2+ companies โ speed wins
4ร
more revenue from maintenance agreement clients
๐ฏBest prospect sources: Google “HVAC contractor [city]”, ACCA member directories, HomeAdvisor pro profiles, local homebuilder association lists
Cold Call Script
You
“Hey [Name], [Your Name] with Orbintra. In the middle of July when every AC in the city is breaking down โ how fast are you responding to new service requests that come in online or when you miss a call?”
Prospect
“Honestly, summer is crazy. We’re probably losing some jobs.”
You
“Exactly โ 85% of HVAC customers call two or more companies and book whoever responds first. We install a system that texts every missed call or web request back within 60 seconds automatically, so you capture those peak-season leads even when your team is slammed. We also run year-round maintenance campaigns that bring customers back in the off-season and keep your calendar full. Worth 10 minutes?”
Discovery Q1
“How are you handling the off-season revenue gap โ are you running any kind of maintenance outreach or is it mostly reactive?”
Discovery Q2
“How many maintenance agreements do you have on the books right now?”
Discovery Q3
“After a service call โ how are you getting Google reviews? Is it consistent?”
Discovery Q4
“What’s your current peak season capacity โ are you turning jobs away, or could you handle more volume if you captured it?”
You
“Here’s what we install for HVAC companies. During peak season, every missed call or web inquiry gets an automatic text back within 60 seconds with a booking link. While your team is on a job, the system captures the next job. You stop losing summer revenue to whoever picks up the phone first.
When a job’s done, the invoice goes out automatically, and 24 hours later a Google review request goes out. Then every spring and fall, an automated tune-up reminder goes out to every past customer โ bringing them back before they have an emergency. We also set up a maintenance agreement upsell campaign so you’re converting one-time customers into recurring revenue.
You go from being a reactive service company to a proactive one โ and revenue evens out across the whole year.”
Objections & Rebuttals
โ ๏ธ“We’re already slammed โ we don’t need more leads.”
Your Response
“Perfect โ then you’re in the best position to be selective. But what happens in November and February when the phone stops ringing? Orbintra’s maintenance campaigns keep your calendar full year-round so you’re not scrambling in the slow months. And the review automation builds your rating so when spring hits, you’re the first company anyone sees on Google.”
๐๏ธ
General Contractors
GCs juggle leads, subs, and clients simultaneously. Lead with the high project value โ every lost lead is a $12K+ miss.
58%
of GC leads lost due to delayed follow-up
$12K+
average project value makes every lead count
๐ฏBest prospect sources: Google “general contractor [city]”, local homebuilder associations, Houzz contractor profiles, BuildZoom listings
Cold Call Script
You
“Hey [Name], [Your Name] with Orbintra. Quick question โ when a homeowner submits a project inquiry from your website or calls and can’t reach you, how quickly does someone follow up, and what’s the process after that?”
Prospect
“Usually I call back within a day or two, schedule a consultation.”
You
“Got it. Research shows GCs lose more than half their leads from delayed follow-up alone โ and with projects averaging $12,000 or more, each one that slips is significant. We install a done-for-you system that responds to every lead within 60 seconds, automatically sends a project intake form, tracks proposal status in your CRM, and follows up if they go quiet. All built for you. Worth a 10-minute look?”
Discovery Q1
“How are leads coming in right now โ website, referrals, Google ads?”
Discovery Q2
“What’s your process after you send a proposal โ do you follow up, or wait for them to respond?”
Discovery Q3
“During a project, how are you keeping clients updated โ manual calls and texts, or do you have a system?”
Discovery Q4
“After a project wraps up, are you systematically asking for Google reviews or referrals?”
You
“Here’s what we install. Every new lead gets an automatic response within 60 seconds and a project intake form โ project type, budget, timeline โ collected automatically. Consultation scheduled with a calendar invite to both parties.
After the consultation, the proposal is sent and tracked. If it’s not opened in 48 hours, a follow-up goes out. If they go quiet, a 3-touch sequence runs automatically over the next week. Once they sign, the deposit invoice is triggered and a project kickoff checklist goes out.
During the project, weekly progress updates go to the client automatically โ no manual check-ins needed. When the project wraps, a Google review request goes out automatically, followed by a referral campaign 2 weeks later. Your pipeline, your proposals, and your client communication all managed on autopilot.”
Objections & Rebuttals
โ ๏ธ“I’m small โ just me and a couple crews. I don’t need all that.”
Your Response
“That’s actually who benefits most. When it’s just you, you’re the sales team, the project manager, and the contractor all at once. Orbintra handles the follow-up and communication layer so you can focus on the actual work. It’s like having a full-time office manager for $497 a month.”
๐
Car Dealerships
Car buyers visit 1.4 dealerships before purchasing and most start online. The window to capture them is 10 minutes or less.
78%
of car buyers start online โ most never get a fast response
10 min
is how long internet leads stay hot without contact
๐ฏBest prospect sources: Cars.com dealer listings, DealerRater profiles, Google “car dealership [city]”, AutoTrader dealer search
Cold Call Script
You
“Hey [Name], [Your Name] with Orbintra. Quick question โ when an internet lead comes in at 9pm and your internet sales team isn’t at their desks, how fast is that lead getting a response?”
โ Ask to speak to the Internet Sales Manager or General Sales Manager โ they own this problem.
Prospect
“Probably not until the next morning, honestly.”
You
“Right โ and research shows internet leads go cold in 10 minutes. We install a system that responds to every online inquiry within 60 seconds, automatically โ any time of day or night. The lead gets an instant personalized text, the salesperson gets notified, and a follow-up sequence runs automatically. We also automate test drive scheduling, post-sale review requests, and long-term retention campaigns. Can I walk you through it in 10 minutes?”
Discovery Q1
“How many internet leads are you getting per month across all platforms โ Cars.com, website, Facebook Marketplace?”
Discovery Q2
“What’s your average lead-to-appointment rate? How many leads turn into showroom visits?”
Discovery Q3
“After a sale closes, are you systematically reaching out for Google and DealerRater reviews?”
Discovery Q4
“What’s your service reminder process for past buyers โ are you bringing them back for oil changes and service appointments?”
You
“Here’s what we install. Every internet lead โ from your website, Cars.com, Facebook Marketplace โ gets an automatic personalized text within 60 seconds, 24/7. The salesperson gets notified simultaneously. If the lead doesn’t respond, a 10-day multi-touch follow-up sequence runs automatically.
Leads are tagged by interest โ new, used, trade-in, lease โ and each gets a different workflow. Test drive scheduling link is sent automatically in follow-up #2. When a deal closes, a welcome sequence goes out automatically, and 3 days later a review request goes to Google and DealerRater.
Six months post-purchase, the system sends a service reminder. At lease end, it sends an upgrade campaign. Every customer relationship managed automatically for years after the sale.”
Objections & Rebuttals
โ ๏ธ“We already use a CRM โ VinSolutions / DealerSocket / Reynolds.”
Your Response
“Those platforms are designed for managing the deal flow and inventory โ that’s not what we’re replacing. We sit on top and handle the speed-to-lead response and automated follow-up sequences that most dealerships haven’t fully built out in their CRM. We’re the piece that makes sure no lead goes cold between when it comes in and when a salesperson gets to it.”
๐๏ธ
Furniture Stores & Showrooms
Furniture buyers browse for weeks before deciding. Lead with the long nurture cycle and the post-delivery repeat purchase opportunity.
73%
of furniture shoppers research online before visiting
2.4ร
higher repeat purchase rate with post-delivery follow-up
๐ฏBest prospect sources: Google “furniture store [city]”, Houzz store listings, Yelp furniture showrooms, local interior design association networks
Cold Call Script
You
“Hey [Name], [Your Name] with Orbintra. Quick question โ when someone browsing your website sends an inquiry about a piece of furniture but doesn’t buy, do you have anything that follows up with them automatically over the next couple of weeks, or does that lead just go cold?”
Prospect
“No, we don’t really have anything for that. They either come back or they don’t.”
You
“Right โ and furniture buyers browse for weeks before they pull the trigger. We install a done-for-you follow-up system that nurtures those undecided shoppers automatically over 14 days with 5 touches โ SMS and email. We also automate delivery reminders, post-delivery review requests, and seasonal sale campaigns to bring past customers back. Worth 10 minutes to walk through?”
Discovery Q1
“How are most of your sales happening โ in-store visits, website, or a mix?”
Discovery Q2
“When someone comes into the showroom but doesn’t buy โ do you have any follow-up process?”
Discovery Q3
“After a piece is delivered, are you following up with customers at all โ for reviews, additional purchases, referrals?”
Discovery Q4
“When you run a seasonal sale or get new inventory in, how do you notify past customers?”
You
“Here’s what we install for furniture stores. Every inquiry โ missed call, website product question, social DM โ gets an automatic response within 60 seconds with your availability and catalog link. Then a 5-touch nurture sequence runs over 14 days for anyone who hasn’t purchased โ the right message at the right time, automatically.
Showroom visit scheduled โ they get a confirmation and parking info. Purchase confirmed โ order summary and delivery timeline sent automatically. Day before delivery โ reminder sent. Day of delivery โ ‘on the way’ notification sent automatically.
Forty-eight hours after delivery, a Google and Yelp review request goes out. When you run a seasonal sale, a promotional blast goes out to every past customer automatically. And a referral message goes out 2 weeks post-delivery: ‘Loving your new sofa? Tell a friend.’ Your customer communication runs on autopilot.”
Objections & Rebuttals
โ ๏ธ“Our margins are tight โ we can’t afford a monthly fee.”
Your Response
“I hear that โ let me reframe it. If the system converts just one additional sale per month that would have otherwise gone cold, does that cover the monthly cost? For most furniture stores, the answer is yes in the first week. And then every additional conversion after that is pure profit. We’re not a cost โ we’re a margin expander.”